Discover how two water utilities transformed disconnected data into operational value. Presenters will share how water and sewer datasets were modernized to improve system integration, modeling, planning, and workflows. You will learn how the development of an AI assistant that connects GIS, billing, assessor, and policy data delivers answers in seconds. This session shows how strong GIS data foundations enable smarter decisions, greater efficiency, and measurable return on investment.
Detailed Agenda
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Turning Disconnected Utility Data into Operational Value
- Wednesday, Oct 283:15 PM - 4:15 PM PDT(10:15 PM - 11:15 PM GMT)Sierra/Ventura | Renaissance
Presentations
- Unlocking ROI with Utility Data Transformation at East Valley Water DistrictDiscover how East Valley Water District unlocked significant ROI across its operations, cleaning up and reorganizing its data, generating high-value system integrations, and facilitating accurate long-term planning. Learn how the District modernized its water and sewer datasets, improved connectivity and modeling capabilities, eliminated redundancy, and streamlined billing, work order, and finance workflows. See how a robust foundation of well-organized data and GIS apps empower staff, enhance operations, and deliver greater value to both the organization and its 100,000 customers.
, Pro-West & Associates, Inc.
, East Valley Water District
- Modernizing Wastewater: Sussex County DE’s Sewer Utility Network Journey
Sussex County adopted Esri's ArcGIS Utility Network (UN) as the foundation for a broader asset management program. This session traces that journey with an emphasis on Sewer: why UN, how dynamic tracing replaced brittle static fields (from counting force main fittings to mapping Equivalent Dwelling Units upstream of pump stations), and the business buy-in it created in Public Works. We close with what's next -- a public works digital twin and ArcGIS Indoors -- and share honest lessons learned on sequencing and driving adoption.
, Sussex County Delaware
, CyberTech Systems and Software
Session Type: User Presentations
Session Level: All Attendees
Access Type: In-Person, Recorded
Topic: Operations Management
Industry: Water, Wastewater, Stormwater
