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From Paper to Digital: Transforming Field Operations
  • Tuesday, Oct 272:30 PM - 3:30 PM PDT
    (9:30 PM - 10:30 PM GMT)
    Smoketree C | PSCC
Discover how organizations are modernizing field operations by replacing manual processes with mobile GIS solutions. Explore practical workflows that connect field crews, automate inspections, improve communication, and deliver real-time operational insights that support better decision-making and customer service.

Presentations

  • From Paper to Real Time: Building a Digital Utility with ArcGIS
    The City of West Plains transformed its municipal utility from primarily paper-based processes into a fully digital operation powered by Esri’s ArcGIS Enterprise. Using ArcGIS Field Maps, iPads, and public-facing dashboards, the city streamlined fieldwork, connected staff with real-time information, and improved communication about power outages. This presentation shares the city’s journey toward making GIS and transparency central to public service.

    , City of West Plains

  • From Push Pins to Dashboards: Modernizing Cross-Connection Inspections at CVWD
    What does it look like when a field operations team trades push pins and spreadsheets for a fully digital inspection workflow and actually uses it every day? Gus Orduno, Crew Chief for Non-Potable Operations at Coachella Valley Water District, shares how his team manages cross-connection inspections across a large-scale mixed-use development using GIS-powered mobile tools. No GIS background required. Just a real story from the field about what happens when the right technology meets the right problem.

    , Coachella Valley Water District

    , GIS Analyst I, Coachella Valley Water District

Session Type: User Presentations
Session Level: All Attendees
Access Type: In-Person, Recorded
Topic: Field Operations
Industry: Cross-Sector